For any customer service concerns related to billing, invoicing, shipping or general questions and inquiries please email us at customercare@dermabeautyinc.com or call us at 416-502-8080 or alternatively fill the following CUSTOMER SERVICE FORM
If your concern is regarding a product defect, damaged product or any abnormal responses associated with the products distributed by Derma Beauty Inc. please complete the form below:
PRODUCT REPORT FORM | EN FRANÇAIS
If you wish to initiate a return, please fill the following form (only applies to unopened products, or products mistakenly ordered within 30 days of initial order placement on the Dermabeautypartners.com website.
PRODUCT RETURN FORM | EN FRANÇAIS
Timeline for Response
All requests will be answered within 2-3 business days. Please note that we are quite busy and will do our best to respond to more urgent requests within 24 hours.